Returns Policy.

1         Returns And Cancellation Policy

 

1.1.      Processing Your Return

(A)     To Process Your Return Or Have Any Return Based Queries, Please Contact Us Via Email At Info@Constantdistractioncollective.Com. Through This We Will Be Able To Answer Any Questions You Have And Will Provide You With Our Returns Address.

1.2.     Cancellation

(A)   If You Discover That You Have Made A Mistake With Your Order After You Have Submitted It Via Our Website, Please Contact Info@Constantdistractioncollective.Com Immediately, Although Please Note We Cannot Guarantee That We Will Be Able To Amend Your Order In Accordance With Your Instructions And That Fees May Be Applicable To Process A Change.

1.3.       Change Of Mind

 

(A)     You Have 14 Days After Receiving Your Order Of Your Products To Return Your Products For A Full Refund Or Exchange As Long As It Is Returned In A Saleable Condition. The Refund Will Be Provided Using Your Original Payment Method And Will Be Processed Upon Receipt Of The Returned Products To Our Po Box In Perth.

 

(B)       By Saleable Condition We Mean That The Item Hasn’t Been Opened Or Used And Is Still In Its Original Packaging. If A Product Is Returned To Us Damaged, Worn Or In An Unsuitable Condition, We Won't Be Able To Give You A Refund And We May Have To Send It Back To You (And Ask You To Cover The Delivery Costs). All Items Are Inspected On Return.

 

(C)       As The Products Remain Your Responsibility Until It Arrives Back With Us, Make Sure They Are Packaged Properly And Can’t Get Damaged On The Way.  Ensure That You Get Proof Of Postage In Case You Need To Contact Us About Your Return.

1.4.       Faulty Products

(A)       You Must Inspect The Products Immediately Upon Their Arrival And If The Products Are Not In Accordance With The Specified Requirements Then You Must Give Notice To Us Promptly So We Can Guide You Through The Returns Process And Help Resolve The Problem As Swiftly As Possible. If You Fail To Give Such Notice, The Products Must Be Deemed To Be In All Respects In Accordance With The Specified Requirements. No Claim Must Be Recognised Unless Made In Writing And Received By Us. You May Be Required To Send Us Images Of The Damage, Defect Or Fault For Preliminary Assessment.

 

(B)     If The Products Are Confirmed To Have A Defect, We Will Replace The Products Or Refund The Price Of The Products To Your Original Payment Method. If The Products Are Found Not To Have A Defect Or Deemed Out Of Warranty, We Will Contact You To Determine Whether You Want Us To Dispose Of The Products Or Return The Products To You At Your Expense.

1.5.      Sale Items

(A)       Items Regarded Under Final Sale Are Not Eligible For Returns. We Can Exchange The Item If Your Size Is Still In Stock.

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